Refund Policy


Last updated March 04, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full or a partial refund only. Please see below for more information on our return policy.


All refunds must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Sumer Innovations
Attn: Returns
1312 17th St #555
DENVER, CO 80202
United States


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


If your order containts a returned item, after receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.


The following items will not be refunded:

  • Expenses paid for the time and resources to create the design(s), document(s), and/or product(s).
  • 5% administrative fee will be deducted from the refunded amount.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at:

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