Refund Policy

To return an item, please email customer service at contact@sumerinnovations.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Sumer Innovations
Attn: Returns
RMA #
1312 17th St #555
DENVER, CO 80202
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

If your order containts a returned item, after receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your refund has been processed.

The following items will not be refunded:

• Expenses paid for the time and resources to create the design(s), document(s), and/or product(s).
• 5% administrative fee will be deducted from the refunded amount.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.